Service Manager powered by HEAT

DSM Integration Workflow Block

•About the DSM Integration Workflow Block

•Exit Ports

•Properties

•Actions

About the DSM Integration Workflow Block

DSM Integration Workflow Block Properties

Exit Ports

This workflow block receives one of the following responses when it has finished executing:

Exit Port	Description
ok	Continue to the next block.
activation failed	The activation failed.
deactivation failed	The deactivation failed.
CI unselected	The configuration item was unselected.
CI unidentified	The configuration item was unidentified.
unmanaged software	The software was unmanaged.
assignment failed	The assignment failed.
failed	General exit port for a failed integration action. A logical next step is to trigger a notification.

Properties

Property	Description
Title	A unique name for the workflow block.
DSM Request Type Field	The HEAT DSM request type. Choose from the drop-down list.
Software Package Relationship	The software package relationship. Choose from the drop-down list.
Software Set Relationship	The software set relationship. Choose from the drop-down list.
Relationship to Software - Activation	The relationship to software. Choose from the drop-down list.
CI Relationship	The configuration item relationship. Choose from the drop-down list.
Ignore Maintenance Timeframe Field	Specifies whether to ignore the maintenance timeframe field. Choose from the drop-down list.
Recalculation Installation Order Field	The recalculation installation order field. Choose from the drop-down list.
Exception Message Field	The exception message field. Choose from the drop-down list.

Actions

Button	Action
Save	Commits your settings.
Cancel	Exits without saving.